FAQ

No two replacement projects are alike. In order to decide the budget for your window or door replacement project, we will need to completely realize your wants and needs. Arrange a no-obligation, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella® design expert will work alongside you to understand your project, choose high-quality products and measure for your replacements.

In addition to creating high-quality products in a variety of styles, we also have payment and finance options to help make your replacement project a reality.

It’s our goal to make sure we answer each of your questions about windows and doors from Pella of Shrewsbury. We’ll check in to all the features and possibilities available to you, including material choices and energy-efficient options. To be certain we can cover it all, we recommend you allow about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you select the ideal windows or doors for your Shrewsbury-area home and your budget. It’s best to set up your no-obligation, in-home consultation when all of the decision-makers are able to make it. Our Pella® expert designer will address a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Shrewsbury-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you desire?

Correctly quoting your replacement windows or entry door project is dependent on the information we receive through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Shrewsbury are done by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must sit through an in-depth set of training courses to make sure your windows and doors are properly installed and meet Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this affect you? Not only could you realize a decrease in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are made in a variety of colors, so you’ll find a color that accompanies your room. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Shrewsbury gives you services and support that big-box stores simply don’t have. Our expert staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, consisting of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” You just have to contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a variety of reasons why Shrewsbury-area homeowners pick Pella of Shrewsbury for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Shrewsbury has a dedicated window and entry door showroom. This distinct way of doing business gives you a personalized experience with the help of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Shrewsbury has a top-notch, energy-efficient and reliable solution.

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